Shipping Information

We ship nationwide from Austin, TX - excluding Hawaii & Alaska*.

Shipping rates vary based on rug size:

• Small Rugs - $5 shipping rate

• Medium Rugs - $20 shipping rate

• Large Rugs - $50 shipping rate

Shipping charges are automatically applied at checkout.

We also offer free local pickup in South Austin by appointment. Select local pickup at checkout and we will contact you once your order is placed to schedule a pickup appointment.

*Live in Hawaii or Alaska? Reach out for a custom shipping quote - we’re happy to explore options!

Return Policy

All of our rugs are vintage one-of-a-kind pieces, so we ask that you shop thoughtfully and reach out with any questions before purchasing.

That said, we want you to love your rug. Returns are considered on a case-by-case basis, depending on the circumstances. If something is not quite right, please contact us within 3 days of delivery, and we’ll do our best to make it right.

Shipping fees are non-refundable, and return shipping costs are the buyer’s responsibility unless otherwise agreed upon.

Condition & Wear

We specialize in vintage and handmade rugs, which means each piece comes with its own story, quirks, and signs of age.

You can expect natural wear such as:

• Fading from decades of sunlight

• Uneven edges or fringe

• Worn-in spots and beautiful patina

• Curves or misshaping - not perfect rectangular shapes

• Minor repairs or restitching

• Blemishes such as spots, thread thinning, or areas of wear

We believe these characteristics are part of what make vintage rugs so special. Any major flaws will be noted in each individual listing. If you’d like additional photos or close-ups, just let us know!

A Note on Color

We photograph all of our rugs outdoors in soft, indirect natural light to capture their colors as accurately as possible. Even so, colors may appear slightly different depending on your screen settings or indoor lighting.

If you’re unsure about a rug’s tone or undertone, feel free to reach out, we’re always happy to send more photos or a quick video to help you feel confident before purchasing.